Noon Online: 8 Ways to Retain Donors 09/18/2019

Fridays Online: Use the News to Fundraise 06/23/2017
Building Our Virtual Community


Noon Online: 8 Shocking Ways to Completely Retain Donors


When: Wednesday, September 18, 2019 from 12:00-1:30PM PST
Where: Online via Zoom video conference link

Noon Online: Given our chapter's large geographic area, this series aims to gather members and colleagues online during the lunch hour to share ideas, build knowledge and network. The sessions have a nominal fee of $5 for chapter members. We use Zoom video conference, which is a platform where you can see everyone else online in real time (half the fun).

Fee: $5 for AFP Golden Gate Members, $40 for General Community
To register, scroll to bottom of page and see instructions in the gray box
Note: You will receive the link to Zoom in advance of the session

Earns 1.5 CFRE Credits (pending approval)


Donor retention has been a hot topic in fundraising circles for the past few years—and for good reason! If your organization isn’t devoting enough resources to keeping your existing donors, you will never be able to recover. How does your donor retention rate compare to the national average? Do you know your retention rate? What can you do to increase donor loyalty? Is membership the answer? Is there some special sauce that makes supporters want to stay connected through thick and thin? Join this conversation to learn how your organization, whether large or small, local or national, can keep your current donors close to the heart of your cause.


Chelsea Murray is the Director of Membership at the Fine Arts Museums of San Francisco - de Young and Legion of Honor. She is responsible for membership (annual dues below $2,500) and the annual fund. Chelsea has over 12 years of experience in membership management and fundraising. She serves on the board of the Golden Gate Chapter of Association of Fundraising Professionals (AFP) and is Co-Chair of the Membership Committee. She lives in San Francisco with her husband and two son’s (4.5 and 2 years old).

Seth Brenzel is Executive Director of The Walden School, having been associated with the school for more than 30 years, first as a student, then as a staff member, faculty, Director of Operations and Associate Director. Prior to becoming Walden School’s first full-time Executive Director, Seth worked part-time for the school and held positions as a senior consultant at Deloitte Consulting, in marketing and public relations at the San Francisco Symphony, and led both the marketing and the enterprise sales teams for an internet software company, now part of Adobe. He lives in San Francisco with his husband and their daughter.


9/18/2019 12:00 PM - 1:30 PM

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